Scot Campbell

Technology & Gaming

Scot Campbell

Technology & Gaming

Scot Campbell, CTO North American Concerts-Live Nation: Technology and Gaming

Around the world with casino technology

Scot Campbell came to Las Vegas as a radio DJ, transitioning into a long time IT specialist and executive. Some of his innovations include creating the first centralized help desk, remote command center and identifying a discipline-based departmental structure. He’s currently the CTO for Live Nation’s North American Concerts and has been inducted into the Hospitality Financial and Technology Professionals (HFTP) International Hospitality Technology Hall of Fame.

Live Nation is the world’s leading live entertainment company, bringing 40,000 shows, 100+ festivals and selling 500 million tickets per year. The company was founded in 1996 and headquartered in Beverly Hills, California.

This episode discusses the following topics:

  • Scot’s background as a radio DJ (8:00)
  • Transitioning from radio into technology and entertainment (13:00)
  • Working in IT at Mirage Resorts (16:00)
  • Steve Wynn stories and early career experiences at the Mirage (21:00)
  • Becoming the CIO (Chief Information Officer) of the Wynn Hotel (25:00)
  • How Steve Wynn casinos differentiate themselves from others and Wynn’s attention to detail (29:00)
  • Leaving the Wynn and joining the massive CityCenter project (32:00)
  • Developing the technological advancements of the Aria Hotel, including the goodnight button (34:00)
  • Taking a world tour of Mandarin Oriental Hotels (37:00)
  • Beginning a new role as CIO for MGM International and opening an MGM Resort next to the pyramids in Cairo (40:00)
  • Unique cultural challenges faced when opening resorts internationally (42:00)
  • Difficulties working overseas for years and maintaining relationships back home (46:00)
  • Joining Pinnacle Entertainment as a CIO, other roles and pondering retirement (47:00)
  • Technology that Scot was excited about that didn’t go forward (51:00)
  • Scot’s sons entering the business (56:00)
  • Downsides of some new technologies (58:00)
  • The importance of taking a break from technology (1:00:00)
  • Scot’s new role as CTO (Chief Technology Officer) for Live Nation and operating 135 venues across the US (1:02:00)
  • Scot’s favorite concerts he’s seen during his new role (1:04:00)
  • The importance of mentorship and the joy in seeing former mentors and mentees succeed in the business (1:08:00)
  • “When you stand back and see others that worked with you as a team succeeding in the business, it gives you pride” (1:08)
Quote from Scot Campbell

“When you stand back and see others that worked with you as a team succeeding in the business, it gives you pride”

— Scot Campbell

About Live Nation

Live Nation Entertainment, Inc. is an entertainment company, which engages in producing, marketing and selling live concerts for artists via global concert pipe. It operates through the following segments: Concerts, Sponsorship & Advertising and Ticketing. The Concerts segment involves in the promotion of live music events in owned or operated and in rented third-party venues. The Sponsorship and Advertising segment offers sales force that creates and maintains relationships with sponsors through a combination of international, national, and local opportunities that allow businesses to reach customers through concerts, venue, festivals and ticketing assets, including advertising on websites. The Ticketing segment includes selling of tickets for events on behalf of clients and retains a fee, or service charge for these services. The company was founded in 1996 and is headquartered in Beverly Hills, CA. (Forbes)

About MaxBet Media

Two gambling enthusiasts, with a passion for all things gambling. Whether pressing our luck in the high limit room, testing the money line in the sportsbook, or just making friendly wagers on the back nine… we love to gamble! Our careers in the gaming industry have shown us that this industry is filled with some amazing people, with even more amazing stories. Our goal is to help provide a platform for those stories to be shared, while also helping everyone look good in the process.

About Landon Michael Jones

Manager and Co-Founder

Landon’s fascination with the casino industry began when he was just 12 years old and ultimately landed him in Las Vegas, where he earned a degree in hospitality management from University of Nevada, Las Vegas (UNLV). For over a decade, Landon has been involved in various aspects of the gaming industry, including operations, management, and supply & distribution.

Landon’s tenacity and passion afforded him the opportunity to serve the gaming industry’s key players and regions throughout the United States. Landon enjoys collaborating with industry leaders to create the ultimate gaming experience for the end-user.

About Mike McKiski

Manager and Co-Founder

A seasoned gaming industry executive and expert in building, marketing, and monetizing gambling related technologies, Mike McKiski currently serves as President of MaxBet Media, Inc., the digital media upstart delivering an unfiltered, authentic, and at times irreverent look at the people who are driving the gambling industry forward. 

As he was founding MaxBet Media, Inc., McKiski worked for PlayAGS, Inc. (NYSE: AGS) serving as the company’s Vice President of Sales, with revenue responsibility for the Western United States and all of Canada.  Under McKiski’s leadership the revenue team doubled in size and grew revenues over 300%. He is a market transformation catalyst who has been at the forefront of launching mobile and social marketing products for hundreds of casino operators across the continent.

Media Contact

Philip Beere, Creative Director
PJ Media • philip@philipjames.co

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